Privacy Policy

Jhay cosmetics respects your privacy and guarantees to always protect them. We promise to only use information collected with your consent in accordance with the Data Protection Act 1998.

What Information we Collect

We acquire personal data from you when you freely provide it to us or when you use the Site. This information may include:

Information you submit to us when you use our Site (for example, your name, contact information, gender, product evaluations, and any information you add to your account profile); and information we collect from third parties.

If you make a purchase from us or use our Site, we will collect transaction and billing information (for example, credit/debit card details and delivery information).

Records of your interactions with us (for example, if you contact our customer service team or connect with us on social media); information you supply us when you enter a competition or fill out a survey.

Information is gathered automatically through the use of cookies and other tracking technologies (for example, the pages you viewed and whether you clicked on a link in one of our email updates).

How we use your Data

We may use information about you for the following reasons:

(i) Facilitating, personalizing, and improving your online shopping experience;

(ii) providing the products and services you request, processing transactions, and sending you related information, such as confirmations and receipts; and

(iii) responding to your comments, questions, and requests and providing customer service.

(iv) communicate with you about products, services, offers, promotions, prizes, and events, as well as provide news and information we believe you will find useful;

(v) maintain your online account(s), including sending you technical notices, updates, security alerts, and support and administrative messages.

(vi) analytics reasons, such as understanding how you use our website and mobile applications; determining what browser and devices you use to visit our website or mobile applications.

(vi) tailor your online experience by displaying advertising, material, or features that are relevant to your profile and interests.

(vii) carry out any other purpose for which the information was gathered.

Your Rights

You have the right to access and correct your personal data.  You also have the right to have your personal data removed if our processing was based on your consent, which you have withdrawn.

In accordance with current law, we shall comply with any requests to exercise your rights. Please be aware, however, that these rights are subject to a number of limits, and there may be instances where we are unable to comply with your request. If you have any requests about your personal data, or if you have any questions or concerns about your personal data, please contact us at

Changes to this Privacy Policy

We retain the right to change this privacy statement at any moment, so please check it periodically. Modifications and clarifications will take effect as soon as they are posted on the website. If we make significant changes to this policy, we will notify you here so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

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